Track your Order

Every Amelia & James order ships with full tracking, so you can follow your pieces from our warehouse to your doorstep.

When will my tracking number arrive?

Orders are handled in 1 to 2 business days. As soon as your order ships, we email your tracking number and a link to follow it live. Estimated delivery is 7 to 10 business days from the moment you order.

How do I track my order?

Open the tracking link in your shipping confirmation email, or paste your tracking number directly on the carrier’s website. The first scan can take 24 to 48 hours to appear, so do not worry if the page looks quiet on day one. You can also follow your package any time on our live order tracking page.

Tracking not moving, or no email received?

Check your spam folder first. Still nothing? We are happy to look it up for you. Email us at support@ameliajames-savannah.com, call +1 9122297351, or use our contact form and we will reply within one business day, Monday to Friday, 9:00 AM to 5:00 PM ET.

See also our Shipping Policy and Refund Policy.

Our Business Information

Store Name: Amelia & James Savannah
Warehouse Address: 2400 Oleander Dr, Wilmington, NC 28403, United States
Email: support@ameliajames-savannah.com
Phone: +1 9122297351
Contact form: Click here

Customer Service Hours

Business Days: Monday to Friday, 9:00 AM to 5:00 PM ET (Eastern Time, USA)

Response Time: We aim to reply within 1 to 2 business days.

Company Address: Hugo de Grootsingel 56, 1611ZS Bovenkarspel, The Netherlands